Shipping policy

Subject to paragraph 2 below, the deadline for completing the order in the A BASIC BRAND online store, indicated in the confirmation of acceptance of the order, is the most likely time during which the order will be processed. In exceptional cases, the delivery time is confirmed by an A BASIC BRAND employee via email. The total and maximum deadline for completing the order in the A BASIC BRAND store should not exceed 7 business days for European Union destinations. The customer can use one form of online prepayment: PAYPAL. The order begins after the payment is credited to the A BASIC BRAND account. In the case of a payment card, the order will be processed after positive authorization of the card. The products are delivered to the address indicated by UPS/GLS courier. Fees for the delivery of products are given in the ordering process – free delivery in Poland and a flat rate for any other destination. Estimated delivery time is 1 to 5 business days from the date of dispatch. When collecting a parcel delivered by a courier, the Customer should carefully check the contents of the parcel, the condition of the outer packaging and the condition of the ordered Goods in his presence. In the event of damage to the parcel, the Customer should draw up a damage report with the courier, in two identical copies signed by the Customer and the courier.