In the Terms and Conditions we use following definitions:
C.C – Civil Code legislation law from April 23th 1964
Consumer – person buying A BASIC BRAND goods from A BASIC BRAND SP. Z O.O. , ROZBRAT 34/36/108, 00-429 WARSAW, POLAND, NIP 701 107 17 11
Regulations – following terms and conditions
A BASIC BRAND store – online store carried by A BASIC BRAND
Goods – all of the items offered in A BASIC BRAND online store
Sales agreement – agreement made between Consumer and A BASIC BRAND store to which applies Consumer Rights Act
These Regulations are addressed to all Customers of the A BASIC BRAND store – set out the rules for using the A BASIC BRAND store, the rules for placing orders in the A BASIC BRAND store and the rules for concluding Sales Agreements. Each customer can receive access to the Regulations at any time. The A BASIC BRAND store is run by A BASIC BRAND and allows the purchase of Goods via the electronic network (Internet) at: www.ABASICBRAND.com. Information about products in the A BASIC BRAND store, including descriptions and prices of the Goods constitute an invitation to submit an offer to conclude a Sales Agreement within the meaning of art. 71 of the Civil Code, in accordance with the terms of the Regulations. Goods in the A BASIC BRAND store are marked in detail. The Customer has access to information about the properties of the Goods, their prices, materials from which they are made, etc. Pictures of the offered Goods are examples and serve the presentation of specific models. Due to the fact that the products offered by A BASIC BRAND are made by hand, their appearance may actually differ slightly from the pictures presented on the website.
RULES OF USING A BABY BRAND STORE
The A BASIC BRAND store allows the Customer to purchase the goods offered in it via the electronic network (Internet). The sales contract is concluded between the Customer and A BASIC BRAND. The condition to start using the A BASIC BRAND store is to read these Regulations and accept them. The Customer of the A BASIC BRAND store is obliged not to provide or transfer content prohibited by law. Using the A BASIC BRAND store in a way that does not interfere with its functioning, not to send and not place within the A BASIC BRAND store unsolicited commercial information, to use the A BASIC BRAND store in a manner not inconvenient for other Customers and for the administrator of the A BASIC BRAND store, using the content posted on the A BASIC BRAND store websites for personal use, using the A BASIC BRAND store in a manner consistent with the provisions in force in the territory of the European Union, the provisions of the Regulations, as well as general principles using the Internet.
CONCLUSIONS OF THE SALES AGREEMENT
To conclude a Contract of Sale, place an order on the Store website. Customers can place orders around the clock, on all days of the week. Orders placed on non-working days will be processed on the first business day following the day on which the order was placed. The condition of entering the contract is to make a payment and provide all necessary data for shipping. In order to place an order, one should select the Goods from the A BASIC BRAND store offer by adding them to the “Basket”. Until the selection of products is confirmed by clicking the ‘Order’ button (or ‘Continue Shopping’ after selecting the payment), the Customer has the option of making changes and modifications to the Goods in the order, as well as contact details for the delivery of the Goods. or “Continue shopping” after selecting the payment) is the Customer’s offer made to A BASIC BRAND in order to conclude a Sales Agreement, in accordance with the Regulations After placing the order by the Customer, he will receive on the A BASIC BRAND store website and to the e-mail address provided in the order a message containing information about the item in the order, the quantity of the Goods, the value of the order, the type of delivery and payment chosen, the time of the order and contact details of the Customer. the Contract of sale of the Goods ordered by the Customer is concluded. The sales contract is concluded in accordance with these Regulations. A BASIC BRAND store reserves the right to refuse an order under the Sales Agreement if the customer’s contact details are incorrect, the transaction has not been authorized in the PAYPAL electronic payment system or the payment for the order has not been made within a specified time.
Subject to paragraph 2 below, the deadline for completing the order in the A BASIC BRAND online store, indicated in the confirmation of acceptance of the order, is the most likely time during which the order will be processed. In exceptional cases, the delivery time is confirmed by an A BASIC BRAND employee via email. The total and maximum deadline for completing the order in the A BASIC BRAND store should not exceed 7 business days for European Union destinations. The customer can use one form of online prepayment: PAYPAL. The order begins after the payment is credited to the A BASIC BRAND account. In the case of a payment card, the order will be processed after positive authorization of the card. The products are delivered to the address indicated by DPD courier. Fees for the delivery of products are given in the ordering process – free delivery in Poland and a flat rate for any other destination. Estimated delivery time is 1 to 5 business days from the date of dispatch. When collecting a parcel delivered by a courier, the Customer should carefully check the contents of the parcel, the condition of the outer packaging and the condition of the ordered Goods in his presence. In the event of damage to the parcel, the Customer should draw up a damage report with the courier, in two identical copies signed by the Customer and the courier.
SALES, PRICES AND PAYMENT METHODS
The price of a given Good is given on the A BASIC BRAND website. This price binds the parties from the moment the Customer receives the confirmation of the order being accepted. The price referred to in the previous sentence will not change. The prices of Goods in the store A BASIC BRAND are gross prices and are given in the EURO currency. The method of payment for the Goods is chosen by the customer. A BASIC BRAND allows making payments by PAYPAL. Failure to receive payment to the account of A BASIC BRAND or intermediaries in the transaction (PAYPAL) within 5 days of placing the order will result in the order being canceled. In this situation, the Customer may re-order. The implementation of the order paid by bank transfer or payment card begins after receiving payment for the Goods. A BASIC BRAND reserves the right to change the prices of Goods in the A BASIC BRAND store, introduce new Goods for sale, carry out and cancel promotional campaigns on the websites of the A BASIC BRAND store or make changes to them in accordance with the Civil Code and other laws, and these changes shall not infringe the rights of persons who have concluded contracts for the sale of Goods offered in the store A BASIC BRAND before the above mentioned changes.
WARRANTY, COMPLAINTS AND RETURNS
All Goods offered in the store A BASIC BRAND are new and handmade. The customer has the right to withdraw from the Contract of Sale for any reason within 14 days of receipt of the Good. The condition for accepting the return is submitting within 14 days from the date of receipt of the Goods a statement of withdrawal from the concluded Contract of Sale and sending within 14 days from the date of receipt of the Goods to the A BASIC BRAND showroom address of the purchased Good (unused and clean, in the original packaging with the label). The money will be sent to the account number provided by the Customer within a maximum of 14 business days from the date of receipt of the Good by A BASIC BRAND. If the payment was made using a payment card, the refund will be made to the same card. A BASIC BRAND as the seller is liable to the Customer who is a consumer within the meaning of art. 221 of the Civil Code for non-compliance of the Goods purchased by the Customer with the Sales Agreement, to the extent specified by the Act on special conditions of consumer sales and amendment to the Civil Code of 27 July 2002. Any item bought in the A BASIC BRAND store can be advertised in accordance with the relevant deadlines and conditions of complaint if it has defects constituting its non-compliance with the Sales Agreement. Complaints can be submitted by post by returning the Goods along with the above. form to the address: A BASIC BRAND ROZBRAT 34/34 #108, 00-429 Warsaw POLAND. The customer will receive information on how to handle the complaint within 14 days from the date of receipt by the store A BASIC BRAND of a courier package containing the advertised Goods. In the event of a positive consideration of the complaint, A BASIC BRAND will send the Customer a full-fledged product (repaired or new) within 14 days, and if this proves impossible, A BASIC BRAND will refund the full amount of the price of the Good paid. If the complaint is not accepted, the Good will be sent back with the opinion that the complaint is unjustified. If the Customer finds that the Good has been damaged during transport, the Customer is obliged to draw up a damage report in the presence of the courier. Complaints arising from damage to the Goods during transport will be considered on the basis of a damage report drawn up by the Customer and the courier, the Customer in the event of damage, in particular: (damage resulting from the fault of the Customer or as a result of random events during use, in particular mechanical damage), please contact A BASIC BRAND. By contacting the customer, the company will inform them about possible repair costs. A BASIC BRAND has the right to refuse to accept Goods in cases of return of damaged Goods, returns after the expiry of the allowable period.
The administrator and sole owner of the A BASIC BRAND store is A BASIC BRAND A BABY BRAND SP. Z O.O. , ROZBRAT 34/36/108, 00-429 WARSAW, POLAND, NIP 701 107 17 11. Customers’ personal data provided during registration in the A BASIC BRAND store are processed by A BASIC BRAND solely for the purpose of processing orders and may be processed for marketing purposes. The customer has the right to supplement, update, rectify personal data, temporarily or permanently suspend their processing or delete them, if they are incomplete, outdated, false or have been collected in violation of the law, or are no longer needed to achieve the purpose for which they were collected and the right to object to the processing of personal data for marketing purposes. By placing an order, the Customer agrees to use the A BASIC BRAND store in accordance with the provisions of these Regulations, in the day of placing the order. Lack of acceptance of the provisions of these Regulations prevents the purchase of Goods offered by the store. UE laws applies to the Contract for the Sale of Goods in the A BASIC BRAND store. In matters not covered by these Regulations, the provisions of the Civil Code or other laws applicable to the operation and functioning of the A BASIC BRAND store shall apply accordingly. The competent court for resolving disputes is the court of general jurisdiction over the applicable law. A BASIC BRAND reserves the right to amend the Regulations at any time.
Amendments to the Regulations may not infringe upon the acquired rights of customers using the store. A BASIC BRAND reserves the right to change the prices and quantity of Goods in the store offer during the day, withdraw or introduce individual products to the offer of the A BASIC BRAND store, carry out and withdraw promotional campaigns on the A BASIC BRAND store website, as well as modify them. A BASIC BRAND undertakes actions to ensure the proper functioning of the A BASIC BRAND store, to the extent that results from current technical knowledge and undertakes to remove immediately any irregularities reported by customers. A BASIC BRAND is not responsible for disruptions in the operation of the A BASIC BRAND store caused by a failure of the Internet. Any inconvenience or interruption in the functioning of the store should be signaled by e-mail, telephone. A BASIC BRAND informs that all photos, publications and texts available on the A BASIC BRAND store website are protected by the Act of February 4, 1994. on copyright and related rights (Journal of Laws of 1994 No. 24 item 83). Graphics, logos owned by the Administrator or his suppliers are also protected by copyright. It is prohibited to unlawfully copy, multiply or distribute any content posted on the A BASIC BRAND website
EXCHANGE & RETURN POLICY
All products purchased in our online store may be subject to return or exchange. The basis for recognition is the receipt and the label. Items can not have traces of use. In the case of a complaint, it is necessary to describe the circumstances of the damage, the proposed method of compensation (refund or exchange for a new product). The A BASIC BRAND store has 14 working days to process the complaint.
WHERE TO SHIP YOUR RETURN/EXCHANGE
Please ship your EXCHANGE & RETURN to A BASIC BRAND ROZBRAT 34/36 #108, 00-429 Warsaw, Poland.
Each package must have a letter attached indicating the withdrawal from the contract. It is necessary to give the name and surname of the ordering party, the order number, the reason for the return and the data for transferring the amount due for the returned goods. Return cash will come up to 14 working days from date od receiving return in store.
A BASIC BRAND is committed to protecting and respecting your privacy.
Your personal data is collected when you place an order, call our Customer Care team, sign up for our marketing communications or browse our website.The data we collect includes details you provide to us, such as your given name and surname and your shipping and billing addresses. We also collect data regarding your shopping habits and the pages and products you have viewed from your use of the website. We use this data to: take your orders, process your payments and deliver the items you have purchased, provide you with help via Customer Care team or any additional services you have requested, such as our marketing communications.
The administrator of your personal data, i.e. the entity that independently sets the purposes and methods of processing your data in connection with the use of the Website, who is responsible for this processing, is A BASIC BRAND SP. Z O.O. , ROZBRAT 34/36/108, 00-429 WARSAW, POLAND, NIP 701 107 17 11. Additionaly, A BASIC BRAND is only providing your address data to the UPS courrier to the extent necessary to properly deliver the products.
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